Support Portal

How can we help you?

If you need support or have any questions, please get in touch with us!

Phone Support

We no longer provide phone support. Sorry!

Live Chat (Coming Soon)

Chat with a BigRedHosting support specialist now.

Ticket System

Submit a ticket for fast & thorough support.

“ The support staff at BigRedHosting is by far the best.”James S. - Indianapolis, Indiana
General Account Functions / Addons
  1. Upgrade Account - Upgrade your hosting package.
  2. Downgrade Account - Downgrade your hosting package.
  3. Update Billing Info - Login to BigRed billing.
  4. Register / Transfer Domain(s) - Register or transfer a domain to BigRed.
  5. Merchant Accounts - Info about merchant accounts.
  6. Restore Account - Restore a backed up copy of your account.
  7. Terminate Account - Cancel your BigRedHosting account.
Web Hosting Addons
  1. Free Private SSL - Redeem the free SSL / Dedicated IP offer.
  2. Update Primary Domain - Update your primary domain.
BigRedHosting Knowledgebase

We are currently developing our knowledgebase. It should contain all the answers and tutorials you are seeking.


We provide complimentary daily backups for all accounts.
Learn more.


We constantly update security patches and monitor all servers around the clock 24/7/365.
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FAQ & Answers

Frequently asked questions and answers at your fingertips.
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Premium support via Phone, Live Chat and Ticket System (Email).
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